About Us

The Short

We blog and podcast on all things conversational commerce.

The Long

Welcome to THE CHITCHAT, your go-to source for all things conversational commerce since 2023. Get ready to dive into the latest news, thought-provoking opinion pieces and inspiring use cases.

I'm Jesse Lucas, a Product Manager at one of Britain's most beloved retailers. My passion for this field was ignited by my leadership of their conversational commerce strategy. With THE CHITCHAT, I aim to share truthful, informative and enjoyable content that delves deep into the realm of conversational commerce.

Join us on this exciting journey as we uncover the transformative power of conversational commerce. Whether you're a business professional, tech enthusiast or simply curious about the future of commerce, you'll find valuable insights and engaging content here.